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A Sustainable Earth

A Sustainable Earth

Additional Courses

"A Sustainable Earth" explains the science behind global climate change, and how energy consumption, solid waste disposal and urban issues impact our natural environment. 

Start date:Available Now

Duration:14 hours

Being Indispensable

Being Indispensable

Additional Courses

Learn the risks associated with being so great at your job that you become indispensable. Yes, there are risks.

Start date:Available Now

Duration:1-3 hours

Bien accueillir : Cours de base

Bien accueillir : Cours de base

To Be Welcoming

Ce cours de base de la formation Bien accueillir présente les concepts clés qui seront abordés dans le programme d’études sur les préjugés, l’empathie, la civilité et le dialogue. C’est ici que l’apprentissage commence.

Start date:Disponible dès maintenant

Duration:30 à 60 minutes

Brand vs Reputation

Brand vs Reputation

Additional Courses

Learn how to close the gap between the personal brand you want to convey and the reputation others may perceive.

Start date:Available Now

Duration:1-3 hours

Budgeting and Managing Your Money

Budgeting and Managing Your Money

Personal Finance

MAS120 Budgeting and Managing Your Money will introduce you to basic budgeting and money managing strategies and techniques to apply when managing your finances.

Start date:Available Now

Duration:2-3 hours

Building Sensory Skills: One Cup at a Time

Building Sensory Skills: One Cup at a Time

Coffee Academy

In this course, you'll build your ability to identify what you smell and taste in your cup. Then you'll practice describing and sharing your sensory experiences with others. And all throughout, you'll form a deeper appreciation for the beverage you already love.

Start date:Available Now

Duration:1-2 hours

Business Leadership Design: Closing the Service Quality Gap

Business Leadership Design: Closing the Service Quality Gap

Design Thinking

Enhance your company's reputation and increase customer affinity by learning in this lesson the importance of offering quality service to meet customers' expectations of your product or service.

Start date:Available Now

Duration:1-3 hours

Business Leadership Design: Outlining the Customer Experience

Business Leadership Design: Outlining the Customer Experience

Design Thinking

Whether your company offers products or services, every touchpoint with your customers matter. Learn a new tactic called service blueprinting to plan a better experience for your business' customers.

Start date:Available Now

Duration:1-3 hours

Business Leadership Design: Recovering from Service Failures

Business Leadership Design: Recovering from Service Failures

Design Thinking

Sometimes customers are not satisfied with your business' offerings. Learn methods to provide service recovery to the dissatisfied customer in order to turn these moments of failures into profit.

Start date:Available Now

Duration:1-3 hours

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